On this page we offer you an overview of the latest news and information regarding the Corona virus. Should you have a question, please press the blue button below.
Tuesday, March 31 - 18:32
itsme-Elektres SL is an essential provider for various activities contemplated in the Royal Decree and that therefore maintains its activity normally
Following the publication of Royal Decree-Law 10/2020 and in accordance with our service and customer service policy, we inform you that itsme-Elektres SL is an essential provider for various activities contemplated in the Royal Decree and that therefore maintains its activity normally. The entire commercial network is working with telework, and the warehouse with the minimum presence that guarantees service to our clients with the maximum personal security measures. You can contact us through all the usual channels, through your assigned sales representative, at 972 181 090 from 8 a.m. to 6 p.m., or 24 hours a day through our digital platform.
Monday. March 16 - 17:54
Technical Support as usual, even in this challenging situation
Our experienced specialists will of course remain available for your industrial automation challenges, by phone: 076-5782879 or through here. They are happy to assist you in the way you are used from us: practical and result-oriented. On-site support is currently not available, but with tools like video conferencing and TeamViewer, our specialists will guide you through your technical challenges. We are ready!
Monday, March 16 - 14:28
Guaranteed telephone and online accessibility of all our locations
Our motivated employees work in shifts at our branche offices or from home with access to all relevant systems to optimally support our customers, as you are used to from us. All visits, with the exception of goods deliveries, have been canceled and are converted into phone or video meetings. So you can continue to contact your branche office with confidence or please contact us here and one of our employees will contact you as soon as possible.
Monday, March 16 - 07:23
Distribution of orders
To ensure the continuity of our logistics services, we have made changes to the organisation of our Distribution Center and our Transport so that we perform as you expect from us. We have also made adjustments for the input and monitoring of your orders. Via this new web platform, our customers are also able to enter orders (and quotations) for a range of 1 million electrotechnical and mechanical articles. The platform also provides an overview of all (online and offline) open quotes, open and historical orders, deliveries, and invoices. Are you a customer with us? Then register here. It is important that you enter your email address in accordance with what is known to us.
Sunday, March 15 - 22:14
All products still availableWe have anticipated the potential challenges in the supply chain because of the Corona threat. That is why we have strpngly increased our stock position and made additional agreements with our partner suppliers. That is why we offer you our trusted availability of stocks, combined with the reliable delivery dates for non-stock products, including the proactive management and information support.
Sunday, March 15 - 20:45
itsme Group statementWithin the itsme group we take responsibility for your success. This means, among other things, that we ensure the availability of electrical and mechanical components in your chain. Click here for the measures in the Business Continuity Program that we have introduced to ensure this availability.
Sunday, March 15 - 18:51